Providers Resource

HealthySteps Institute

The HealthySteps (HS) Institute and our ongoing technical assistance helps practices implement the HS model, tailored to the needs of staff and the families they serve.

The typical HealthySteps Institute consists of 2 to 3 days of training and is a highly interactive learning experience, focused on applying relationship-building strategies; practicing a strengths-based, family-centered approach; and working on case scenarios.

The HS Institute covers the following topics:

  • overview of the key components of the HS model
  • implementation strategies for office visits, practice management, and community networking
  • social determinants of health
  • role of attachment, toxic stress, and temperament
  • parental mental health and its impact on child development
  • importance of building trusting relationships with families
  • communication strategies
  • supporting parents by providing anticipatory guidance

Sites are advised to invite as many staff as possible to attend the training. At a minimum, we recommend the participation of:

  • the lead physician (“Physician Champion”);
  • other clinicians who will be directly seeing HS families such as other physicians, Pediatric Primary Care Nurse Practitioners or Physician’s Assistants;
  • the HealthySteps Specialist(s); and
  • the practice administrator/clinic manager.

Attendance by the practice manager is extremely important because implementing HS may require some administrative changes in scheduling, flow, and recordkeeping.

The training agenda often allows for lunch-time meetings at which the entire staff—nursing, reception, clerks, etc.—can join briefly to learn more about HS so they understand their important roles as representatives of the practice to families. An optional dinner meeting with funders, members of the community, and child care and early intervention programs can also be arranged.

HS Institute agendas are developed in partnership with practice staff and administrators to ensure that the experience best serves the needs of the site, including its population, size, and staffing.

Following the Institute, the National HS office provides technical assistance (6 sessions via phone) to new sites as part of the high-touch onboarding experience.

HS’ parent organization, ZERO TO THREE, also provides a range of professional development experiences to sites and early childhood professionals nationwide on topics ranging from trauma-infused care to relationship-building strategies when working with families. Learn more about ZERO TO THREE’s offerings.

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